First Alert Professional Fa560 User Manual
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First Alert Professional systems are really just branded Honeywell security systems. While they are designed for First Alert dealers, they can be used as local systems or even be monitored by non-First Alert dealers.
When it comes to changing user codes, the most important thing you can know, aside from your Installer Code or Master Code, is what alarm panel you're using. You can usually find this information by looking at the green printed circuit board inside the metal enclosure that houses your control panel, or you may be able to tell from the manuals provided by the installer, or by the schematic affixed to the inside of the metal enclosure lid. Knowing the alarm panel type will give you specific information necessary to successfully manage user codes.
If you don't know the existing Master Code for your panel, you should be able to change the Master with the Installer Code. If you don't have the Installer Code, there is a backdoor method to get into programming so that you can view or change the current installer code.
The following are general instructions that should work on most modern Honeywell manufactured panels, including First Alert Professional. Again, to know exactly how to manage user codes, you must know the model number of your control panel.
First Alert Security System Manual
Just like with a VISTA Series panel, you will need to remove the security system transformer from the wall outlet and unhook one lead from the backup battery, which will power down your system. You will find the battery inside the beige metal cabinet that houses the First Alert control panel. Once the system is powered down, plug the transformer back into the wall and immediately press * and # together on the FA260 keypad. If done correctly, the keypad should display 'Installer Code 20' on the display. You can then hit #20 to view the current installer code. The code will be displayed as four 2-digit numbers. For example, if the Installer Code is 9876, it would be displayed as 09 [beep] 08 [beep] 07 [beep] 06 [beep, beep, beep]. Each digit is followed by a beep, and the final digit is followed by 3 beeps. You can also simply change the Installer Code to a 4 digit code of your choice by pressing *20 + New 4 Digit Code. Again, after entry of the final digit, you'll hear 3 beeps, and to verify the code was taken correctly, you can then press #20 to have the system read it back to you. Now that you know the Installer Code, you can exit programming mode by pressing *99, and would then be able to reenter programming by keying in the Installer Code + 800, if necessary.
Once you know the installer code and have exited programming mode, you can assign a new Master Code by pressing the Installer Code + 8 + 02 + New 4 Digit Code. If accepted, the keypad should give a short beep to confirm the change and you can then use the new code to arm/disarm. Please note all codes must be unique, if you attempt to change a code to an existing 4 digit code, you will receive a long error tone, and the code will not be changed.
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